No cancellation of orders for full refund of product and shipping is possible once it has been processesed for shipping.
If it has been prcessed and shipped, and refused or returned due to insufficient or incorrect address due to customer, shipping will be charged in both directions and also 80% of the difference refunded provided the shipping box has not been opened and it has been returned within 30 days and no longer than that.
UPS charges both ways for refused packages unlike the Post Office Priority Mail, which is an exception to the rule.
No chemicals can be returned under any conditions once an outer box is opened due the being liquid chemicals and the boxes not designed for two-way travel.
Cancellations: Canellations must be both communicated to a person who can respond back by phone or e-mail that cancellation is being done due to typo. of address, delay in shipping or any reason before the item(s) are shipped, or item(s) are received to work on for all reimbursement.
For any chargebacks due to not agreeing to the rules, then a chargeback fee of $50.00 will be added: $35.00 is the fee, with $15.00 paperwork fee.
Limited Return Policy Guarantee:
Due to shipping of chemicals, there is no guarantee to use and fitness of any of the chemicals as to whether you are willing to follow the directions and ask by phone or e-mail when more information is needed this is easier than returning and because they cannot be sent back due to insufficient packing for two-way travel.
The reason for a chargeback fee is if the refund is accomplished in accordance with the limited return policy described above.